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- Accentuating Your Business Telephone Answer
If you own a business whether it is small or large it is very important that you train your employees on how to answer the business telephone correctly and in such a way that it is short an..Lance Winslow , 2009-03-01 11:39
- A Review Of Opening Statements
For attendees of my Telesales Rep Colleges, and customized training programs for clients, I have a standing offer of evaluating their opening statements afterward. Here are a few submitted ..Art Sobczak , 2008-12-12 06:33
- A Review Of Opening Statements
For attendees of my Telesales Rep Colleges, and customized training programs for clients, I have a standing offer of evaluating their opening statements afterward. Here are a few submitted ..Art Sobczak , 2008-12-12 06:31
- 5 Ways To Keep Your Call Center POSITIVE!
It's not an easy job, managing a room with potentially hundreds of people in it. How do you help them to be productive?
One of the best ways is by managing the mood of the plac..Dr. Gary S. Goodman , 2008-01-04 02:29
- 5 Requirements For Being A STRONG Telemarketing Manager!
In graduate school, along with college teaching, I held down some part-time tele-sales jobs, enabling me to eat well, drive a sports car, and have a lot more fun than a lot of my academic p..Dr. Gary S. Goodman , 2008-01-04 01:46
- 5 Crucial Things To Know Before Building Your Telemarketing
Imagine planning a visit to a part of the world where diseases are rampant, but a vaccine is available, and you aren't going to take it.
This is what it is like to go into tele..Dr. Gary S. Goodman , 2008-01-04 01:20
- 4 1/2 Steps for Doubling Your B2B Appointments
Cold calling. Most people hate to do it and there is a cottage industry of people making a profit by selling ideas on how to generate business without cold calling. They're making money bec..Dave Wells , 2008-01-04 00:12
- 3 Simple Rules For Your Next Sales Call
The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website...Shamus Brown , 2008-01-03 23:22
- 20 Tips For Improving Your Contact Center!
Every call center or contact center manager wonders how to make his or her unit more productive.
Here is my list of 20 points of leverage, things you can do and have your CSR's..Dr. Gary S. Goodman , 2008-01-03 21:08
- 15 Tips to Making More Telephone Appointments, More Often
So we all hate having to make telephone appointments, it's a pretty thankless task at the best of times, but if you learn your craft well, at least you will be out there getting appointment..Philip Ashforth , 2008-01-03 20:39
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